Scoop Flight Attendant

Job Description

Part-Time - Starts at $17/hour + tips

As an Ice Cream Shop Scooper, you will be an integral part of our team, delighting customers with delicious ice cream treats and creating memorable experiences. Your primary responsibility will be to serve clients with a friendly and positive attitude while ensuring the highest level of product quality and customer satisfaction. You will be responsible for scooping, answering questions, and assisting with general pop-up shop tasks to maintain a clean, inviting, and exciting environment for our clients.

What You Will Do:

  • Be the ultimate Solo Scoop "Flight Attendant"/ ambassador in exemplifying our world-class standards in everything we do.

  • Complete standard business operation processes such as:

    • Follows healthy/sanitary techniques and adheres to designated preparation methods to ensure all menu items are consistently produced.

    • Assists with the cleaning, sanitation, and organization of the kitchen, coolers, and all storage areas per Department of Health requirements.

  • Support onsite execution of sales at the pop-ups and catering events, including set-up and breakdown of all events.

  • Follow Solo Scoops established safety, grooming, uniform, and employee conduct standards.

JOB REQUIREMENTS

  • Customer service-centric mindset and a love for ice cream!

  • Food handlers certification, or willingness to obtain one.

  • Ability to operate POS system (point of sale) and handle cash transactions

  • Capable of lifting up to 50 lbs.

  • Ideal availability:

    • Flexibility to work weekends and some weekdays

  • Maintaining knowledge about the company and the products in order to address client questions

  • Able to work in a fast-paced environment.

  • Excellent communication and problem-solving skills.

  • Ability to be on your feet for 5+ hours at a time.

Preferred Qualifications:

  • Previous experience in a customer service or food service role, particularly in an ice cream parlor or similar establishment.

To Apply:

Please send a cover letter, resume, and contact information for 2 references to jobs@soloscoopcreamery.com with "Scoop Flight Attendant" as the subject line.